I have never recieved a # for free shipping, I have ordered from you at least 2 times this past month and have not had free shipping

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One Answer;

  1. Sara Wald wrote on :

    Hi Martha–
    Are you referring to an order you placed in the shop? We offer free shipping on Soft Surroundings to our Premium Members but we don’t offer free shipping in the FOF Shop at this time. I don’t see you listed as a premium member but please correct me if I’m wrong and I’ll make sure a Soft Surroundings free shipping code gets re-sent to you right away.

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