DrupalWomenQ-#8025

I just ordered from Soft Surrounding and was checked in to my account. The free shipping did not apply. What should I have done?

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11 Answers

  1. Geri Brin wrote on :

    Hi,
    Are you a FOF Premium Member? If you are, you should have received a code from us that you’d enter when you order from Soft Surroundings. If you didn’t receive the code, let me know. Geri Brin

    Reply
    • Nancy Dozier wrote on :

      Geri,
      No, I didn’t get a code. I guess that’s why I didn’t get the free shipping.
      Thank so much,
      Nancy

      Reply
    • Geri Brin wrote on :

      are you a premium member? if you are, I will correct the error with Soft Surroundings on Monday.

      Reply
    • Nancy Dozier wrote on :

      Yes Geri, I am a premium member. I order from Soft Surroundings a lot. Just being able to save on shipping to a great advantage to being a premium member! Every little bit helps these days! I do appreciate you clearing this up for me!
      Thanks,
      Nancy

      Reply
    • Geri Brin wrote on :

      we absolutely will.
      Geri

      Reply
    • Nancy Dozier wrote on :

      Hey Geri!
      I did hear from Soft Surroundings and they have removed shipping fees from my order. I know this was my fault for not being clearer on how to get this applied to my order! Next time I will be more careful in how I go about ordering. Thanks for helping me!
      Thanks so much,
      Nancy

      Reply
    • Dindy904 wrote on :

      I am a FOF Premium Member and I have never received a code for the free ship for Soft Surroundings. May I please have a code ..I do a fair amount of purchasing from them…and all savings help! dindy904@comcast.net Thank You .

      Reply
    • Lina Perl wrote on :

      Hi there – If oyu are an FOF Premium Members, you should have received an email with a link to a page that has all the discount links and codes. Check your email and see…there should be a link on that page to soft surroundings. When you use that link, you automatically receive free shipping. If you have any problem, please contact me: lina@faboverfifty.om

      Reply
    • Dindy904 wrote on :

      Hi, I have never received an email with a link to a page that has all discount links and codes…checked my email.
      Also on one of my guru pages it lists my correct age of 65…on another page it lists my age as 66… 66 will not happen until 9/4/46.
      One other omission is that I am not listed in the find a guru list..nor is where I am from…which is West Chester, PA.
      Hate to mention these things..as I really enjoy the sight and being a small part of it ! Thank you. Sincerely, Dorinda Hallenbeck. ( dindy904)

      Reply
    • Dindy904 wrote on :

      Hi again….want to correct my error in spelling….sight should have been site . Still a poor speller at 65 ! !
      🙂 dindy904

      Reply
    • Geri Brin wrote on :

      Hi Dindy (such a cute name!)
      I am so sorry you have not received this. We will get you what you need first thing tomorrow.

      Geri

      Reply
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